FAQs
Frequently Asked Questions
Questions we are asked most often by businesses choosing chartered accountants in Dubai.
All 12 questions and answers
Three things, and the first one is structural. We are a chartered accountancy firm that also holds FTA tax agency approval, number 30008692, so your bookkeeping, your tax filings and your audit file are produced by one team instead of being handed between providers and re-keyed at every step. Second, a senior reviews every set of accounts before it closes and every return before it is submitted. Third, you get a named accountant who knows your business, not a support queue.
The firm is led by Haseeb Hamdani, FCCA, UAE-CA and an FTA Approved Tax Agent. We are an ACCA and ICAEW Approved Employer with more than 35 qualified accountants on the team. A senior reviews your month before it closes and your return before it is filed. Nothing leaves this office on a junior's judgement, and you can ask us at any point who worked on a particular number.
You sign the engagement and we take it from there. We write to your existing provider for the trial balance, ledgers, filing history and portal access, and we chase them so you do not have to. Most handovers finish within two weeks of access arriving. We time the changeover around your next filing date, so there is no gap in your compliance and no return goes in twice.
You get a written scope and a fixed fee before any work starts. No hourly billing, and no invoice arriving because you rang us with a question. Government charges are itemised separately, so you can always see what is our fee and what is paid to an authority. If the work changes, a new entity or a backlog year nobody mentioned, we quote it separately and wait for your approval before touching it.
We handle it. Our tax agency approval means a registered tax agent can correspond with the Federal Tax Authority in your name: answering clarifications, assembling the evidence pack, attending the audit. Because we prepared the records, the file already agrees with what was filed. You are not left explaining someone else's bookkeeping to the Authority.
Yes, and it is far more common than people assume. We look at what exists, tell you plainly how many years need rebuilding and what that will cost, and put a written timeline in front of you before we start. Then we work year by year in filing order, oldest first, so returns go in the right sequence and the penalty position stops getting worse.
One named accountant, with a manager above them who also knows your file. You get their direct line and email. If your accountant is on leave, the manager picks it up rather than your message sitting unanswered. You will not be asked to re-explain your business to somebody new every quarter.
Yes, though not under the same signature, and that is deliberate. An auditor has to be independent of whoever keeps the books. So we prepare the audit file, answer every query and take it through to the signed report, while the opinion itself is issued through our network of approved auditors. You deal with one manager throughout. The reports are accepted by UAE banks, free zone authorities and mainland licensing bodies.
Only if it is holding you back. We work in Xero, QuickBooks, Zoho Books and Odoo, and in SAP and Oracle for group reporting. If your current system suits your size, we will keep it and work in it. If we think moving is worth it, we will tell you why, migrate your data and train your team.
Less than most people expect. For the first call, nothing at all. To open the file we need your trade licence, Memorandum of Association, passport and Emirates ID copies for the shareholders, bank statements for the period, and your FTA login if you are already registered. If something on that list does not exist yet, tell us and we will work out whether it is genuinely needed or can be obtained.
An NDA is part of every engagement as standard, not something you have to ask for. Your records sit in access-controlled systems that only the team assigned to your file can open. We carry professional indemnity insurance and will send you the certificate if you want to see it. Your data is not shared outside the engagement team, and we keep it only as long as the law requires us to.
Yes. A good share of our clients have never sat in our Business Bay office. Onboarding, approvals and filings all work remotely, and our client portal keeps your documents and filings in one place. We also have our own office in Mississauga, Canada and an active presence in the USA and Panama, so if you are running entities across those markets it is one firm and one point of contact rather than four.